Charter Communications | January 2019 - September 2019
Built an API-driven publishing service handling 17 million pageviews per month performing at 94% cache efficiency. Mentored 5 junior Python developers and trained them to work independently. Cleared several performance bottlenecks in Mercurial for large-scale deployments. Build out the source control query service that queries information in a scalable and efficient manner. Extended the build system to integrate with the mercurial sparse feature cutting down on performance issues with overly large repositories. Rebuilt the mercurial sparse subsystem to move it from an implementation detail to an end-user-friendly tool. Proactively monitored and reviewed electronic account and transaction data for suspicious activity and possible fraud.
Distribution Project Analyst
Wendy's QSCC | November 2018 - January 2019
Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools producing 45% in efficiency gains. Analyze business, user and technical requirements for proposed SAS, web-based and system solutions. Completed in-depth analyses for business-optimization projects, reporting tools, back-office programs and payment-processing apps, netting a $421K capital-expense reduction. Develop and implement quantitative and qualitative reporting, leveraging the robust capabilities of Tableau, Excel & SQL, reducing production delivery bottlenecks by 5.7 percent.
Fors Marsh Goup | July 2018 - November 2018
Developed intricate algorithms based on deep-dive statistical analysis. Build and deployed predictive data modeling that were used to deepen relationships, strengthen longevity and personalize interactions with customers. Analyzed and processed complex data sets using advanced querying, visualization and analytics tools. Identified, measured and recommended improvement strategies for KPIs across all business areas.
Midwestern State University
Computer Information Systems, BS | August 1998 - December 2000
Management Information Systems (MIS) is the study of people, technology, organizations and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes. MIS is a people-oriented field with an emphasis on service through technology. Businesses use information systems at all levels of operation to collect, process and store data. Businesses also concentrate on the alignment of MIS with business goals to achieve competitive advantage over other businesses. Career in MIS MIS professionals create and maintain information systems to meet the needs of managers, staff and customers. A large portion of the MIS degree focuses on teamwork, leadership, project management, customer service and underlying business theories.
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