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Work Experience
Data analyst
souq• March 2020 - Present
Supporting the Forecasting & Reporting team || Central Inventory Management || 6 Month-Contract ●Work with the management to prioritize business data needs and defining new reporting process improvement opportunities. ●Creating and automating new routine reports and data analysis processes. ●Querying data using SQL, then Identify, analyze, and interpret trends or patterns in complex data sets to help with the decision making process. Achievements: ●Successfully migrated the Central Inventory Management department's reporting process from the legacy system to Amazon's system and data warehouse. ●Created the Lost sales opportunities report with root cause breakdown that showed a 13% improvement gap out of gross yearly sales.
Business Analyst
Careem• October 2019 - March 2020
Supporting Careem Bus || Supply's Performance & Quality Team - Analyzed and reported different performance KPIs on regular basis. -Used SQL to pull needed data for the weekly & monthly reports. -Built dashboards through Tableau to improve metrics' visibility. -Tracked KPIs and metrics through Google Analytics and pulled data using BigQuery. -Worked on the Automation and optimization of current insights analysis processes alongside a cross-functional supply quality team. -Gained the startup culture in one of the MENA region's leading Tech companies . Achievements: -Optimized the reporting process for Captain's weekly payment by Increasing visibility, efficiency and reliability. -Created an improved scheme and added new KPIs for overall better measuring of captain performance which lead to 17% increase in overall performance in Q1 2020.
Education
Helwan University
Business Information Systems, B.Tech• September 2015 - June 2019
Excellent With Honors - GPA 3.65 Graduation project: Customized ERP Systems for SMBs Grade: A+