Miles

Engineering Manager - Salesforce CMS teams

Salesforce•  December 2019 - April 2023•  Portland, OR (Remote)

Managed 1-2 distributed teams of 7-14 full stack developers across multiple countries and states. Facilitated daily stand ups, backlog refinements, sprint/release planning. Maintained high coding standards and compliance. Increased productivity by 49% through reorganization. Improved employee wellbeing and PTO usage. Managed career growth, coaching, conflict resolution, promotions, and disciplinary actions. Saved 3,150 hours annually by reducing superfluous meetings. Achieved KPIs including 19% bug time reduction, 39% team blocker reduction, 50+ customer issues resolved within SLAs, and 33% backlog reduction. Collaborated with cross-functional teams to create reliable release roadmaps.

Senior Developer/Project Manager/Scrum Leader - Waves/JPOS/Payments teams

Salesforce•  February 2018 - December 2019•  Portland, OR (Remote)

Oversaw transition of 35 employees from legacy to new/existing products including training and project tracking. Led a team of six interns in Bellevue delivering a major code refactor over three months. Focused on mentorship, scrum ceremonies, and resolving blockers. Facilitated scrum ceremonies and managed projects for JPOS team.

Software Developer - XPOS team

Salesforce•  June 2016 - February 2018•  Portland, OR (Remote)

Won first place in 2017 Winter hackathon developing ecommerce mobile project using Einstein AI for product photo identification enabling BOPIS. Assisted in sunsetting ecommerce product and knowledge transfer. Ranked top ten developers in Salt Lake City by Jira completion rate for two years. Achieved Salesforce Trailhead rank of Double Trailhead Ranger.

Software Developer - XPOS team

Demandware•  September 2015 - June 2016•  Salt Lake City, UT

Implemented client-facing software enhancements for Java Swing based POS including loyalty program, order lookup, offline resiliency. Managed daily generation and updates of release artifacts via Maven using Bamboo, Red Hat, and AWS.

Programmer - Certifit.com

Certifit Auto Body Parts•  June 2012 - March 2015•  Salt Lake City, UT

Developed custom toolset using C#, unit testing, regex, and SQL for product catalog with 30,000+ products. Created and maintained Selenium-based tax permit API for compliance verification. Processed and backed up accounting data from 30+ stores using C#, Access, and SQL Server.