Badges
Certifications
Work Experience

Staff Software Engineer/Technical Lead
Visa•  May 2023 - Present•  India
Designed and built Exception Service improving Visa transactions by over $400M. Set up CI/CD pipelines using Jenkins and managed containerized deployments on Kubernetes. Built OnePlatform leveraging Knowledge Graphs, Agentic RAG and GenAI to increase developer productivity. Mentored 5 new joiners and 4 contractors. Led a team of over 10 engineers ensuring timely and quality delivery. Owned design and implementation of Universal AI Chatbot reducing customer support effort by over 25%. Built smart performance testing tool using GenAI. Acted as security champion ensuring zero vulnerabilities across multiple repos. Received Strong-Strong rating for 2 consecutive years.

Software Engineer 2
Microsoft•  November 2021 - May 2023•  India
Won 2 Rockstar awards for exceptional performance. Owned design and implementation of data validation automation tool reducing manual testing cycle and production bugs. Automated performance testing of succession planning tool and extended utilities to other teams. Reduced Azure subscription cost by over 15% by removing unused app services and databases. Promoted for consistent strong performance.

Software Engineer 2
Blue Yonder•  April 2020 - November 2021•  India
Designed and coded A/B Testing tool for prediction algorithm preventing multiple production failures. Upgraded code stack to Python 3.8 removing redundant functions and ensuring backward compatibility. Contributed blogpost on invoking C++ libraries from Python.

Software Engineer
Flipkart•  June 2019 - April 2020•  India
Set up alerts to monitor machines and API latencies for Big Billion Sale impacting millions of users. Optimized getAvailable Algorithm by adding fungibility and fixing bugs with integration and unit tests. Added Expectation Creation concept improving warehouse space consumption. Won Best Team Award for business excellence.

Software Engineer
OLA•  August 2018 - June 2019•  India
Developed API for CRUD operations on database tables using Hibernate Query Language. Implemented efficient caching and data access functions reducing system data load time. Runner up at OLA Hackathon with a Whatsapp bot for cab bookings via voice/text inputs.

Software Engineer Intern
Honeywell•  January 2018 - August 2018•  India
Added memoization to speed data transfer process. Integrated Mocana tool for IoT device security with features like certificate signing and password authentication. Automated signing and uploading files to controller using ShellExecute functions.

Technical Writer Intern
GeeksforGeeks•  July 2017 - December 2017•  India
Wrote over 30 articles on bit manipulation, greedy algorithms, strings, SEO, shell execute, etc. Required strong knowledge of data structures, algorithms, and time complexity. Received recommendation from founder Sandeep Jain.

Research Intern
IIT BHU•  May 2017 - July 2017•  India
Worked on author paper disambiguation problem using Microsoft Academic Graph. Built tools including web crawler and document summarizer with production-level code and documentation.
Education

Manipal Institute of Technology
Bachelor of Technology•  January 2014 - January 2018•  CGPA: 7.02