Attic Boy

Services Support Engineer

Unity Technologies•  November 2016 - January 2019

I acted as a subject matter expert on implementing and providing solutions related to: In-app purchasing (IAP), ads, analytics and multiplayer (with a focus on mobile gaming). This allowed me to learn concepts such as IAP implementation, good ad placement, gathering and utilising in-game data and improving gameplay with a social aspect. My team were spread out around the different Unity offices, which required me to travel and manage my time effectively, to work around time zones and utilise electronic communication effectively. This included sending week-logs and attending stand-ups to keep up to date with the rest of my team. During my spare time I continued to develop new games and refine existing ones.

Support Specialist

Unity Technologies•  May 2012 - November 2016

My main responsibilities were to answer support tickets raised via the forums and ticket system. These tickets ranged from simple account related issues through to complex tickets regarding the Unity editor and game development topics. This often required me to learn new features and concepts in game development within the Unity ecosystem. I was able to use the resources available to me to continue learning new skills and developing games in my spare time. Due to the technical nature of the tickets I learned C# with the help of my mentors. During this time I also gained Unity Certified Developer status and participated in the beta for the Unity Certified Gameplay Programmer course.

Intern

Unity Technologies•  February 2012 - May 2012

My role at Unity was within the support team where I helped developers using Unity to make their games. While working within support, I had access to mentors, resources and Unity developers. I used these resources to learn new skills and to develop games in Unity. After a few months as an Intern I was officially hired as a Support Specialist as I had proven my willingness to learn and performance in that role.

Train2Game

Game Design, TIGA Diploma - Game Design - Train2Game•  January 2010 - January 2013

I studied as a Game Designer with Train2Game where I learned all areas of game design from paper based to creating complex living design documents. Some of the skills I learned include: Level design, creating and pitching game concepts, and developing on existing concepts. I was able to apply these skill during many game jams that I attended in my spare time.