Harshika Govind

Web Developer (Freelance Contract)

Eclectic Techno Labs•  August 2022 - Present•  Delhi, India

Client collaboration, website design & development, backend development, API development, frontend implementation, database management, website optimization, SEO & security, continuous maintenance, version control, agile development.

Full Stack Developer (Intern)

Microverse•  February 2022 - February 2023

Software solutions design and development, UI design and development, web analytics and SEO, code maintainability and scalability, database optimization and management, back-end system architecture, version control strategy, mobile and responsive website development, adherence to RSpec and TDD.

Senior Technical Support Advisor

Teleperformance•  August 2016 - August 2018•  Gurgaon, India

Technical assistance for Adobe Products, issue resolution, performance monitoring, customer satisfaction, initiative and dependability.

Senior Technical Support Advisor

Concentrix•  January 2012 - May 2015•  Gurgaon, India

Call management, conflict resolution & retention, product expertise, customer support excellence.