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Work Experience
Software Engineer
Sidetrade• September 2018 - Present
-Displaying an in-depth knowledge of Oracle SQL to provide technical and functional support to both technical and non-technical customers alike. - Applying analytical and problem solving skills to resolve complex database issues. - Creating SQL scripts to perform challenging data extraction requests from non-technical clients requiring data analysis to make high-level strategic decisions. - Handling high volume customer inquiries swiftly and efficiently using a ticket system. - Utilising my excellent communications skills both verbally and orally to provide an outstanding level of service to clients and customers.
Education
Leeds Metropolitan University
Business, ba• 2011 - 2015