Benjamin Miller

Backend Java & DevOps Developer

Canadian Tire•  February 2024 - December 2024

Provisioned and automated Azure cloud infrastructure using Terraform, including function applications, storage accounts, and service buses. Created YAML pipelines in Azure DevOps for disaster recovery and cross-region replication between AKS clusters. Implemented key rotation automation that reduced incident resolution time from 8 to 2 hours. Troubleshot and resolved critical system outages in container environments, including diagnosing and fixing a three-day Pulsar QA outage by deploying debug pods to recover data from crash-looping zookeepers.

QA Specialist

Redbrick•  April 2023 - February 2024

Engineered comprehensive test automation suites using Playwright and TypeScript, reducing manual testing by over 50%. Implemented UI Automation frameworks to enhance stability of desktop applications, enabling faster and more reliable deployments. Debugged complex browser issues and implemented performance improvements for a custom Chromium-based browser.

QA Specialist Intern

Shift•  May 2022 - December 2022

Enhanced application performance through critical bug fixes in TypeScript. Implemented end-to-end test automation using Puppeteer. Diagnosed complex customer issues by analyzing logs and crash reports, improving technical support resolution times. Collaborated directly with the Director of Product on code validation and release management for a Chromium-based desktop browser.