Badges
Certifications
Apollolad26 has not earned any certificates yet.
Work Experience
Help Desk Engineer
Unisys• May 2021 - Present
Leveraged interpersonal and technical skills to provide help desk support to Unisys customers while providing a superb customer service experience. Responsible for utilizing communication and personality mirroring to create a rapport with customer and understand technical issues.
Scheduler
Ogden Clinic• June 2019 - November 2019
Provided excellent customer service in a fast-paced public facing environment handling 70+ phone calls a day and managing several software systems. Developed strategies to process patient needs efficiently and effectively.
Education
Weber State University
Computer Science, BS• August 2015 - August 2020