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Work Experience
PROCESS OPTIMISATION SPECIALIST
Freelancer• June 2017 - Present
Developed automated software testing processes (UI, Integration, Regression, & Unit) to improve product quality and delivery timelines of multi-million euro ecommerce project for media consulting agency --- Improved manual testing processes (Usability, Compatibility, Localization, & Security) on e-commerce systems and mobile applications through an online cloud testing platform -- Setup net-new software delivery environments to ensure end-to-end delivery of high-quality software for global FinTech AI agency
PROCESS QUALITY ASSURANCE SPECIALIST
AOE• February 2015 - May 2017
Implemented and managed testing processes, user training, and comprehensive Scrum process in multi-year, multi-million euro, & multi-team Digitalisation Project for airports (Omnichannel Multi-Merchant Marketplace OM³) -- Facilitated Scrum ceremonies (e.g. task planning & retrospective meetings), implemented changes to increase the team’s productivity, mediated through conflicts, and implemented iterative operational process optimisation -- Managed distributed 'whole-team approach' project to build a REACT application to optimise data administration -- Facilitated regional HR team recruitment of new quality assurance staff, including managing CV review and conducting of interviews, and optimised the onboarding process for new QA team members to lower initiation barriers -- Taught and mentored QA staff through internal redesign project
HEAD OF APPLICATION DEVELOPMENT
ALTOR GROUP• June 2013 - January 2015
Assembled and trained team of staff to maintain, migrate, and expand internal software (IKAROS) -- Coordinated and optimised full application development processes, including implementing KANBAN approach, to have transparent and efficient development process for high-quality software -- Managed all software development and testing projects alongside additional departmental teams for continuous optimisation of workflows, communications, and output quality throughout the teams
Education
ChrisZie has not updated education details yet.