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Work Experience
Technical Support
Eclerx•  August 2019 - February 2021
As a technical support specialist, I have developed strong technical skills and troubleshooting expertise. I provided technical support via phone, email, and chat, collaborated with cross-functional teams to resolve complex technical issues, and documented solutions in a knowledge base. Additionally, I assisted with testing and quality assurance of software releases, ensuring customer requirements were met. Overall, my experience has provided me with a strong foundation in technical skills and troubleshooting that will be valuable in my future career in software development.
Education
chandigarh university
Data Science, MS•  July 2021 - July 2023
Enrolled in Masters's program where I learned about Python, Machine Learning, Artificial Intelligence, etc.
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