Badges
Certifications
Work Experience
Jr. Customer Service Executive
TATA COMMUNICATION TRANSFORMATION SERVICES• October 2019 - December 2021
I managed network infrastructure changes for 60+ internal accounts at AT&T. This involved creating Changes Request, coordinating with Network Engineers, obtaining approvals from SOE, implementing changes, updating clients, and closing CRs. I ensured proper documentation and communication with stakeholders.
Education
Kamala Institute of Technology and Science, Karimnagar
Electrical Engineering, B.Tech• September 2014 - June 2018