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Work Experience
System Engineer
TCS• April 2016 - July 2019
Single point of contact for business requirement gathering and identifying client’s business goals, designing modules, report generation, resource mapping and visually efficient status reports ▪ Using my strong analytical skills, I further support our client’s system by conducting 4+ levels of testing including functional, regression, user acceptance, integration & performance. I have gained valuable knowledge of customer service. ▪ Worked for process improvement of various modules and ETL batches to enhance customer experience ▪ Developed reports on Tableau as client was moving towards Tableau based dashboards from the conventional ones. ▪ Experienced working with one of the largest pharmaceutical store chains (Retail Domain) of US & managing projects through software development cycle (SDLC) thereby attaining strong command in SQL ▪ Project management skills with demonstrated results in driving small to medium scale projects ▪ Highly organized and able to simultaneously manage multiple projects and priorities ▪ Able to effectively communicate (written and verbal), including cross-border communications. ▪ Responsible for handling Learning & Development by conducting workshops in the team to upgrade domain and functional knowledge thereby enhancing team management skills ▪ Led various teams to provide technical & application expertise to manage critical enhancements to ensure timely completion. ▪ Handled end to end client facing projects and addressed business problems and independently managed a team of four associates by assigning and validating tasks ▪ Saved man hours by developing various ETL jobs which automated prescription feeds that helped team members ▪ Letter of appreciation for on-time delivery and managing end-to-end delivery of a critical project phase release ▪ Conducted over 20+ training sessions to upgrade domain and functional knowledge ▪ Presented with ‘On the Spot’ and ‘Best Team’ awards five times by client for excellent performance which led to zero post-productions defects of critical projects
Consultant
P2 Power Solutions• March 2015 - February 2016
▪ Analyzed voltage-current data of electrical sites and designed solutions based on Active filters for transformers in order to enhance efficiency and reduce billing of the client site ▪ Provided consultancy to the clients for improvement of electrical profile of transformers of various electrical sites by at least 30% and also provided after purchase technical support ▪ Undertook analysis of one of the major electrical sites and successfully designed solutions which resulted in one of the biggest sales for the company. ▪ Provided after purchase technical & business consultation to the clients regarding Active Filters ▪ Led a critical project of Piaggio Group to provide technical & application expertise, resulting in sales of 2 Cr. ▪ Responsible for participating in Analysis, design, development, testing and implementation of new filters and panels manufactured by the company
Education
Great Lakes Institute of Management
Analytics and Marketing, MBA• May 2019 - March 2020
Analytics and Marketing specialization: Tableau Machine Learning Business Analytics SQL Python R Power BI
Greater Noida Institute Of Technology
Electronics and Communication Engineering, B.Tech• August 2011 - June 2015
Electronics and Communication Engineering