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Work Experience
Data Analyst Intern
Fidelity investments• July 2019 - December 2019
❖ Built scripts in Oracle to analyze and monitor changing customer trends towards the newly launched product ❖ Developed and rolled out an interactive dashboard in Qlik Sense for stakeholders and business to compare 16 Key performance metrics depicting customer engagement towards various services offered ❖ Analyze how customers traverse in account opening cycle using Google Analytics and Oracle to classify customers and interpret the conversion rate to 1.25% from 0.88% ❖ Single-handedly built data comparing functionality from two different data sources using Python and MySQL to flag the missing records ❖ Analyzing the customer approach through A/B testing between the control and test group to figure out the most important attributes on the login page that lead to customer conversion using Adobe Target and share the analysis report using Adobe Analytics ❖ Worked as part of an Agile team in deepening the customer relationship by improving their experience across different channels like online, calls with service representatives, etc. and increasing their likelihood of buying Fidelity products and services ❖ Collaborated with Stakeholders, Data Analysts & Developers for customer insights to clearly define business needs, expectations, timelines & execution methods and communicated to specific business groups under Fidelity-CKSI firm
Technical Associate
Sears Holdings India• August 2017 - July 2018
❖ Processed an existing manual extraction process of business reports to an auto-generated process using SQL and shell scripting which reduced manual efforts by 20 hours/week ❖ Build, modify, test, and debug numerous simple to complex SQL queries involving joins, subqueries, CTE, and windows function to assess, clean, validate and analyze large datasets for diverse business requirements ❖ Eliminate the duplicate entries of existing service orders for the retail application using Python, resulting in reducing redundant data in the database ❖ Debugged and analyzed the complex SQL queries to troubleshoot missing data in a batch process to meet SLA to 99% ❖ Built predictive model in R for a retail store using Linear Regression that helps in identify the potential holiday sales with model accuracy of 87% ❖ Integrated a data warehouse, pipelining data from various sources like database, flat files using ETL jobs in SSIS ❖ Contributed to the National Product Services application for end-to-end analysis right from the requirement and data gathering, giving key recommendations to functional leads in the organization
Software Engineer
Syntel Pvt Ltd• October 2014 - August 2017
❖ Optimized healthcare application using SQL Sort Functionality results in saving 10K Million service units annually ❖ Carried out Exploratory Data Analysis, Anomaly Detection and Classification using regression analysis for healthcare application, making it easier for the business stakeholder to segment the customer in different groups ❖ Suggested innovative approach to system architect for developing a new SQL database and schemas for faster processing of data in the existing application ❖ Managed entirety of projects from the offshore beginning with requirement gathering until completion ❖ Performed validations of system post-implementation of enhancement made during the development phase ❖ Fast-track the data retrieval process from database using SQL Indexing reducing 12% hits to the database weekly ❖ Built an interactive analytics dashboard in Tableau depicting different types of medical insurance enrollments ❖ Designed reports using advance excel functions as VLOOKUP and pivot tables for ad-hoc requests to bridge gaps ❖ Provided data reports to each client comparing before and after changes of system behavior
Education
Northeastern University, Boston
Computer Information Systems, MS• September 2018 - August 2020
1. Application Engineering and Development 2. Data Management and Database Design 3. Data Science Engineering Methods and Tools 4. Designing Advanced-Data Architectures for Business Intelligence 5. FinTech Engineering 6. Advances in Data Sciences and Architecture 7. Algorithmic Digital Marketing 8. Accounting and Budgetary Systems for Engineers
University of Mumbai
Electronics Engineering, BE• August 2009 - August 2014
1. Microprocessor 2. VLSI Design 3. Filter Design 4. Robotics and Automation 5. Electronics Product Design 6. Embedded Systems 7. Digital Image Processing