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Work Experience
Software Developer
Talentium• February 2019 - Present
Experience acquired: - A strong communication, organizational and problem-solving skills paying attention to details. - Configuration of field, entities, objects, views, reports, dashboards, campaigns, and other Dynamics features. Flexibility with Ribbon Workbench and .NET or JavaScript development. - Design technical solutions and implementation plan to meet requirements. - Document management systems, business intelligence, reporting systems and third-party software APIs. - Administering system security, including adding, updating or deleting users, setting access permissions, and determining security roles.
Service Desk Internship
Aubay• August 2018 - February 2019
Experience acquired in the role of Intern: Analysis and resolution of Incident Report using different tools including: BMC Remedy, Cora, SQL, Single View, People Soft8. - Second level engagement through Problem Report (PR), creating them from scratch (also in English) or translating them into English - Control of the solutions reported by the second level groups in response to the PRs created - Management of personal and group mails to the H3g / Wind customer also in English, for the resolution of reported faults
Education
University of Roma "Tor Vergata"
Computer Science, BS• October 2018 - Present