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Business Operations Analyst
SquadStack• November 2021 - Present
- Managed, monitored, and developed omni-channel outreach campaigns and workflows for Tata CliQ, SolarSquare, Meena Bazaar, Alphacare and other customer's with the right sales strategy to solve the customer’s pain points and get maximum ROI according to the business use case. - Formulating Operations specific deliverables such as BRD's / FRD's, Context diagrams, Process Flow diagrams, analyzing client use cases, Client's Script breakdown to develop and optimize the UI and UX for the SquadRun application, sprint planning and scrum posting, RTM's, etc
Education
Dronacharya College of Engineering
Mechanical Enginnering, B.Tech• April 2014 - May 2018
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