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Work Experience
IT Support Assistant
Sapientury• November 2021 - February 2022
I have successfully completed my as an IT Support Assistant in the Product Engineering Department. I have used the following tools H5P - Learning Interactions Development Articulate Rise 360 - Course authoring support Drupal web content management system ClickUp - Support Tickets Management. I have shown my interests in the following fields Setting up accounts for new clients and associated users Troubleshooting issues at the device level, user-level and content level Responding in a timely manner to service issues and requests Interactions development for Learning content.
Education
Sri Venkateshwara College of Engineering, Bangalore
Computer Science & Engineering, BE