Badges
Certifications
Work Experience
I.T Administrator
Tom Lee Music• November 2019 - Present
- Monitoring server system logs, network, firewall, antivirus health log from on-premise servers and Office 365. - Overseeing all IT-related issues, including but not limited to servers, network environment, hardware, communication tools, and data. - Researching and resolving customers and internal team problems via phone calls and emails. - Exploring current and future IT trends in the business environment. - Managing company marketing materials up-to-date. - Generating and preparing Crystal Report based on business requirements. - Managing and supporting user accounts in Office 365 environment.
Education
British Columbia Institute of Technology
Computer Science, B.Tech• September 2016 - August 2019
Major: Network Security Administration