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davidkea2 has not earned any certificates yet.
Work Experience
Software Engineer
capgemini• September 2021 - Present
Java Developer Internship Comprehensive 6-month Java internship curriculum incorporating client-side tasks, hands on instruction, and real-world projects with various clients (1000+ hours) *Developed coding proficiency by creating Java projects, including data algorithms and structure *Resolved technical issues with development team members as part of Scrum team *Participated in reviews of design, functionality specifications and code of other team members *Modified outdated code to improve runtime efficiency for smell codes *Performed JUnit tests for debugging and maintaining system states
Information Tech Specialist
Workforce Opportunity Solutions• May 2020 - August 2021
*Daily reconciled 15 to 20 technology support related issues which reduce employee work downtime by 33% while increasing user work productivity *Expedited 400+ technical related issues through detailed troubleshooting steps while generating 89% successful resolution rate for 100K+ employees *Modified knowledge based articles provided for 100K+ network users helping to reduce service desk call instances by 15% thereby increasing work efficiency *Audited 10 to 15 knowledge based articles ensuring real-time accurate information for 75K+ accessible users thus increasing individual task related issues *Authored 20+ case files monthly helping to reduce troubleshooting procedures for 15+ service desk personnel while minimizing service desk resolution methods by 50%
Rideshare partner
Uber• July 2018 - April 2020
Community Referral Specialist
Department of Defense• September 2015 - April 2018
*Instituted and procured contracts with 95+ apartment complexes providing military service members and civilians with discounted rent payments amounting to $100K+ in savings *Enhanced functional Microsoft Excel spreadsheets which reduced processing time by 33% for 500+ monthly financial allotments totaling more than $600K *Spearheaded weekly local community briefings for 50+ service members which helped reduce rental delinquencies by 50% and maximized community relations *Modified Adobe PDF ledgers enabling the tracking of contract renewals, cancellation dates, and missed payments for 600+ customers and vendors *Arbitrated late/missed payment issues with apartment managers which helped to secure payments and reduced eviction rates by 95%
Education
University of Phoenix
Business Administration, MS• August 2007 - August 2008
Park College
Finance, BS• January 2002 - May 2004