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Work Experience
Data Analytics and Visualization Virtual Experience
accenture• September 2022 - September 2022
Desktop support engineer L1
Infiniminds Pvt ltd (Wipro client )• October 2021 - July 2022
● Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among so many departments and cut down paperwork by 75% ● Level 1 troubleshooting Resolved more than 1800 to 1900+ Incidents & Request
Education
University of Mumbai
Information Technology, BS• June 2017 - May 2019
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