Badges
Certifications
Work Experience
Associate Consultant
T-systems• December 2019 - Present
● Create delivery orders in SOM@SAP, co-ordinate, track and ensure it is completed within the covenant SLA ● Created over 2000 delivery orders, adherence to the customer KPI of min. 95% accuracy, internal KPI of 97% as well as unerring adherence to the lead times for every order ● Successfully assimilated 6 tools in 1 month’s training period instead of the standard 6 months and go live right away ● Collaborated with other team members, analyzed the root cause for high error rate, explained the RCA to the team which reduced the error rate from 15% to customer agreed 5%, which was recognized and rewarded as employee of Q4 2020 ● Agile and fast-paced work culture
Education
University of Mumbai
Mechanical Engineering, BE• May 2015 - May 2019