Badges
Certifications
Work Experience
Team Leader
Aligned Automation Services Private Limited• December 2021 - May 2023
1) Responsibility as a Team Leader 2) Analyzed data by collecting, monitoring and creating financial models/dashboards for decision support, be the primary point of contact for some of the reports and data analysis on weekly basis. 3) Working with large amounts of data: facts, figures, and number crunching. Ability to see through the data and analyze it, ensure that the information is professionally researched, analyzed, and presented. 4) Fetching the data and working on data using SQL. 5) Monitor all the activity and responsible for deliverables and accuracy. 6) Data Management and Documentation. 7) To help the team with any adhoc deep dive data analysis on portfolio matrices. 8) Analyzing, reporting and attending Dell’s calls etc.
Team Lead
Entercoms, Inc.• July 2016 - May 2021
1) Responsibility as a Team Leader 2) Created various reports in MS-EXCEL for analysis and presenting to client on weekly basis. 3) Manage a Team of various projects. 4) Monitor all the activity and responsible for deliverables and accuracy. 5) Data Management and Documentation. 6) To work with SLA and TAT advised by client. 7) To help the team with technical queries and dispatch related as well. 8) Analyzing, reporting and attending Dell’s calls etc. 9) Was leading a team of 20 people with tasks ranging from Shift Operations (Roster creation, Task allocations), Quality Control Operations (Audit and Data validations) and directly interacting with client.
Team Lead
Genie Customer Management Services Private Limited• February 2012 - July 2016
1) Responsibility as a Team Leader. 2) Manage a Team of various projects. 3) Make projections for Team. 4) Monitor all the activity and responsible for deliverables and accuracy. 5) Data Management and Documentation. 6) Trainer of the subordinates on the process. 7) Raw report generation and Analysis in MS Excel. 8) Download updates to the team received from client. 9) To work with SLA and TAT advised by client. 10) To help the team with technical queries and dispatch related as well. 11) Analyzing, reporting and attending Dell’s calls etc.
Education
Modi Institute of Technology,Kota
Electronics and Communications Engineering, BE• July 2005 - June 2009
Grade - 68%
Links
Skills
er_ashoknagar31 has not updated skills details yet.