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Work Experience
Technical Support Engineer
QuadraNet• January 2020 - July 2020
‣Upgrading and troubleshooting system hardware ‣Attending UberSmith ticketing system. ‣Facilitating KVM for secure remote access.
US - Tech Specialist
Apple• October 2019 - January 2020
-Backing up and restoring customers’ information to new iPhone 11. -Advising and processing purchases of new Apple products: Mac, iPads, iPhones, Watch.
Reliability Engineer
Halliburton• August 2018 - August 2019
-Reinforced repair and maintenance company’s procedures toward prevention of cost of poor quality. -Increased quality control metrics from 40% to 100%.
IT Field Support
Keane Group• February 2018 - August 2018
-Installed, licensed and configured diagnostics software in Tablets used to troubleshoot Detroit Transmissions and Caterpillar Engines. -Supported users across company’s South Region for Tablet related issues. -Solved problem of private internet access for field technicians by implementation of rules into Hawk Access Point Facilitated process of backing up Trican HMI images in local server. -Automated email alerts with Google Sheets Script for a variety of software licenses, 30 days prior to expiration dates.
Android Developer
Udacity• March 2016 - December 2017
These are apps I developed. ==================> Wrong Way - Unity Game - available in GooglePlay ||| -Implemented code to allow in-app purchase to unlock extra sprite selection. -Built code to allow sprites to responde to 2D object when they collide. -Developed routine to switch to new mp3 file when new sprite is selected. -Solved touch problem when game is loaded in mobile phone. ==================> Meaningful - English to English Dictionary App for Android - in Github |||-Developed this app using three different types of Async RESTful APIs to scrape definitions off JSON and XML data records. -Engineered the server side using PHP and MySQL to allow the community to contribute by uploading sound files. -Built a voting system sorted out by country for users who listen to the sound files in order to filter the most voted. -Controlled version of application by pushing code to Github. Control included git repository and gitignore settings. ==================> Capstone Project App for Android - in GitHub |||-Developed this project using Yelp RESTful API to retrieve businesses information using a SyncAdapter. -Implemented Geo Location permissions to set Google Map with Markers containing businesses details in the area. -Made information available in the Main View using Cursor Loaders with Data Persistence. -Resolved data synchronization problem with Google and Yelp services by implementing Listeners. ==================> Stock Hawk App for Android- in GitHub |||-Developed this app using: GCM, AsyncTask, Scheme, Cursor Loaders, JSON and YQL technologies. -Implemented the Detail View using MPAndroidchart library in order to display the selected stock historical chart. -Built the home screen widget of this app to preview favorite stock price. -Implemented layout mirroring using RTL attribute and content descriptions for all buttons. ==================> Popular Movies App for Android - in GitHub |||-Developed this app using: SharedPreferences, Cursor Loaders, Retrofit, SQLite, Intents, Content Provider and JSON / GSON parsing. -Implemented Fragments to detect if screen is a tablet so detail view can be shown on the right side of the device. -Demonstrated strong OOP (object-oriented programming) skills, and got great comments by Udacity’s reviewer upon project’s completion. ==================> e-reflex Visual Memory App - in GooglePlay |||-JSON periodically Engineered the mechanism to parse words into images to support users’ ability to recall from memory. -Designed this app for Android and iPhone using: PHP, JavaScript, JQuery, CSS and HTML5. -Updating server side core’s JSON dictionary with new words to revamp application’s power to parse more images. -Revamping new images with Photoshop to associate a logic to the new English word.
Product Manager
MSU• January 2017 - October 2017
-Guided a team of 5 developers, completing 70% of this e-commerce project which was built over Laravel and staged with AWS. -Monitored Bitbucket and Trello collaboration tools to ensure that developers were pushing quality code daily. -Resolved technical difficulty that was slowing down the project by adopting Node.js as opposed to Angular technology. -Hired the technical support to push code to AWS for testing
Website Administrator
LPM• January 2012 - January 2014
-Strengthened htaccess files with security rules to prevent undesired registration of foreign IP addresses (China, Korea, Cambodia and others). -Strengthened Server’s PHP files to prevent URL attack from unauthorized non-administrator users. -Managed MySQL databases and tables to ensure e-store products are accurate and available. -Created cron job to run once every three months to solve the problem of inactive users.
LAN Analyst
Navy of Ecuador• January 2003 - December 2003
-Engineered Services for the Navy of Ecuador to interconnect 90% of its Nationwide Technology centers over DSL and Microwave. -Configured Linux Servers with the following services: RAS, DNS, Squid, email, File Sharing, FTP.
Education
Coursera
Cybersecurity Analyst, B.Tech• April 2020 - January 2021
Udacity
Android Developer, Certificate• March 2016 - September 2016
Escuela Politécnica del Ejercito
Systems Engineering, BS• January 1999 - April 2004