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Specialist Programmer
Infosys Limited•  January 2021 - Present
• Project: Service Delivery Optimization | HSBC - Enhancing the Software Development and Delivery Process in Kinetic using Data Analytics. - Reducing problems faced in Software development and Delivery using data mining and Exploratory Data Analysis. - Data is collected from various sources such as JIRA, GSD, GitHub, DevOps Pipeline (Jenkins), Confluence. - Finding correlation and similarity between SIT and PROD defects in JIRA with NLP and Spacy. - Extracting pull requests and commits from GIT repositories using GIT API. - Finding anomalies in the delivery process by comparing GIT and JIRA data. • Project: PMS (Project Management System) | Infosys Internal - Need to extract textual information from SOW and LOE documents received from various clients as input of different types of formats (pdf, docx, text) both in scanned and non-scanned formats. - Picking /Extracting the texts from relevant sections of the documents like Project Objectives, Milestones, Resources, Scope, Assumptions, Deliverables etc. - Using Python programming, Natural Language Processing (NLP), pre-trained Spacy models, Optical character recognition (OCR), EDA techniques created training dataset and copied to database tables after modelling through machine learning algorithms. - Deployed code through Docker and Infosys DevOps Platform using CI/CD techniques.
Senior Systems Engineer
Infosys Limited•  September 2018 - December 2020
• Project: Article Recommendation | Infosys Internal - Recommending articles to employees in InfyMe web/mobile application based on their interest. - Recommendations were generated from different techniques such as trending overall (top 30), group trending (job role), article similarity (content based), group by country, collaborative filtering, and personalization (blogs, communication, thought leadership). - Gathering the similar people and group them using techniques like Collaborative Filtering (CF) based on the services interaction data on InfyMe Application. - Group the articles based on their descriptions using techniques like cosine similarity and Spacy similarity models. - Recommend the articles to the employee by taking their history of articles read, using techniques like content-based recommendation techniques. • Project: Text Similarity and Sentiment Analysis | Infosys Internal - Created a python API service which provides similarity and sentiment scores for input texts using Spacy and Natural Language Processing (NLP) techniques. (Cosine Similarity). - Sentiment analysis on yammer data and finding popular topics discussed among the employee using Spacy and TF-IDF ranking. - Categorizing AHD tickets using the cosine similarity and TF-IDF ranking
Systems Engineer
Infosys Limited•  March 2017 - August 2018
• Project: CenturyLink - Automated order entering process of web application by web scraping chunks of data using Python (Beautiful Soup). - A 50% decrease in SLA miss for the orders and significant increase in throughput count within a month. • Project: Level3 Communications - Level3 communication is a global communication provider. Many offshore processes involve interacting with and logging in different web applications. - Developed automation scripts using Python to reduce manual efforts in terms of work and time. - Easy login to multiple client web applications by running a single script.
Education
watumull Institute
Computer Science & Engineering, BE•  August 2012 - June 2016