Badges
Certifications
j_rodriguez1012 has not earned any certificates yet.
Work Experience
Production Support Analyst
Berkley Mid-Atlantic Group• August 2018 - Present
• Maintain development, test, UAT and production environments to ensure they are running efficiently • Monitor production environment for issues that may or are impacting ability to satisfy published Service Level Agreements. Work with Production Support team to resolve any identified issues • Be responsible for applying all production changes, adhering to documented Standard Operating Procedures • Monitor nightly production cycle and promptly communicate any issues and resulting resolutions. Address cycle-related issues in a timely manner. • Monitor health of each environment’s SQL Server instance and work with BTS to address issues • Ensure data in all environments are properly protected
Education
University of Richmond
Web Development, Certificate• October 2017 - April 2018
Randolph-Macon College
Music, BA• August 2010 - May 2015
Links
j_rodriguez1012 has not updated links details yet.
Skills
j_rodriguez1012 has not updated skills details yet.