Badges
Certifications
jeromebro has not earned any certificates yet.
Work Experience
End User Computing
Infosys• March 2021 - Present
• Participating in designing and detailing processes related to the software development life cycle. • Trouble-shooting issues, document process, review checklists, and develop reference implementations. • Providing production support – monitor applications, batch jobs, servers, network devices, databases, operating systems, raise and acknowledge tickets. • Supporting the technical team in deployment with activities to ensure a smooth go-live of new processes, products, or systems. • Reversing knowledge transfer to document the process of support and maintenance.
Education
jeromebro has not updated education details yet.