Badges
Certifications
Work Experience
Software Engineer
Expedia Group•  February 2022 - Present
Software Engineer
Secure Agent Marketing•  July 2018 - February 2022
Designed and created desktop applications for support representatives, members of the sales team, and marketing personnel. Documented and demonstrated solutions by providing layouts, diagrams, charts, and working demos. Managed code complexity by writing clear code, adding comments, and updating documentation. Delivered information to key stakeholders by collecting, analyzing, and summarizing development and service issues. Developed and maintained tools allowing team members to gain an accurate measure of campaign performance over time and record metrics in an easily searchable format based on many different criteria.
Founder
Frostbyte Systems•  September 2017 - April 2020
Led a team of more than 16 volunteers managing an online gaming community. Managed network infrastructure consisting of multiple virtual machines. Managed relational databases housing user data shared across multiple systems. Optimized operational framework by developing custom monitoring software that parses server crash reports and automatically alerts team members when action is needed. Managed virtualized servers in a KVM environment. Developed custom software to aid team members in monitoring system resources and recover corrupt data. Developed several features to improve overall user experience and increase user retention.
Software Engineer
JA Enterprises•  August 2015 - May 2017
Enabled the team to efficiently diagnose problems by developing custom software with an improved user-experience. Developed custom feature leveraging 2FA to provide an additional layer of security for high-risk users and accounts with privileged access. Successfully developed and implemented software to block spam accounts and prevent users from bypassing network access restrictions. Successfully recovered all data in a data recovery operation after an incident involving a hard drive failure on a node server. Installed a backup framework to nullify data loss of more than 24 hours in case of critical failure. Improved security by strengthening firewall rules across all systems on the network.
Education
Ozarks Technical Community College
Computer Science, AS•  January 2015 - May 2018