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Analyst
TCS•  October 2020 - Present
Conduct root cause analysis on incidents/tickets related to the above-mentioned categories and identify common patterns Create Jira stories and schedule calls to address these findings using tools such as Tableau,PowerPoint, and Excel Suggest opportunities of automation and provide resolutions to the issue identified Ally with development and technical teams to provide valuable insights, offer suggestions for coding logic, and ensure the accuracy of outputs Generating weekly reports and updating the resources with new data Resolving issues pertaining to dashboards and reporting database environment and overseeing the quality assurance of the imported data
Education
University of Arizona
Data Science, MS•  April 2022 - March 2024
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