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Work Experience
Software Engineer
Change Healthcare• December 2017 - Present
Summary of Engagement: Brought on as a Software Engineer during the formation of a polyglot product development team. As a member of the 5-person team, delivered an X12 EDI interface in two months that had been in progress for nearly three years. We continue to work on conversion of nearly 30 monolithic pharmacy applications into a suite of micro services to be consumed by a user interface and configuration layer. Accomplishments and Contributions: * Create and maintain ETL (Extract Translate Load) processes for bulk loading database with eligibility and claim status data from numerous health plans. * Support and enhance a robust pharmaceutical transaction processing platform by developing edits, logic, and business rules for real-time eligibility checks as well as authorizations and payment processing based on eligibility. * Create and maintain alerts to trigger exception handling and processing events using Apache Camel and other messaging implementations. * Develop and maintain web-based applications and dashboards to reflect system, application, and event statuses in support of continuous integration/continuous delivery pipeline. * Design, implement, and support EDI transaction translation applications to convert data to and from X12 EDI, XML, flat files, and proprietary file formats. * Create automation and scheduling of processes and jobs related to pharmaceutical transaction processing. * Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and concise code. * Improve operations by conducting systems analysis; recommending changes in policies and procedures. Ancillary Functions: * Jira administration * Jenkins administration * SonarQube administration
Enterprise Agile Coach
Change Healthcare• December 2017 - Present
Summary of Engagement: Being the only person at our location with formal Agile experience and certifications, my role includes that of an Agile coach for three distinct teams, including a team of 7 product developers, 8 site reliability engineers, and a large scaled design, development, and implementation team of 35 stakeholders, analysts, and engineers. Accomplishments and Contributions: * Agile coach and scrum master to multiple teams totaling approximately 50 developers, as well as coaching business stakeholders and key representatives in Agile frameworks. * Consult with management and key business stakeholders on Agile/Scrum frameworks. Ancillary Functions: * Jira administration * Jenkins administration * SonarQube administration
Applications Architect, Enterprise Agile Coach
State of Maine, Office of Information Technology• August 2011 - December 2017
Applications Architect, Agile Coach July, 2015 to December, 2017 IT Systems Group Manager December, 2013 to July, 2015 Senior Programmer Analyst August, 2011 to December, 2013 Summary of Engagement: Initially hired as a Programmer Analyst to augment the application development staff. Quickly promoted to Senior Programmer Analyst as the group took over development support of an application that was previous developed and supported by a third-party vendor. Served as mentor to a team of 7 programmers, analysts, and interns covering technology such as Java, PL/SQL, Oracle Reports, and Cognos while serving as the application development team's 2nd in command in the team leader's absence. Promoted to the Systems Group Manager, overseeing the applications development team and contracted staff of 18, supporting all applications within three offices of State government and two State operated mental health facilities. Transferred to another applications group, supporting the Department of Education, Public Utilities, State Museum & library, as well as the Department of Veterans Affairs & Emergency Management, as an applications architect and an Agile coach for five development teams. Accomplishments and Contributions: * Responsible for implementing change from outdated and inefficient development methods to Agile/Scrum-like process. * Transitioned group form outdated and inefficient development methodologies to Agile for faster adaptation to changing customer needs. * Fostered a positive work environment by encouraging team communication and peer code review. * Worked with business partners to develop budget related to application development, maintenance, and IT resources in State operated healthcare facilities. * Coordinate information technology analyses in response to legislative initiatives (LDs) originating from within the State of Maine House and Senate, as well as the Governor's office. * Worked with business partners to define biennial budget for information technology; ensured that products and services delivered are within budget. * Oversaw project to remediate significant security, accessibility, and html standards issues within a large case management application. This includes transitioning to Java 8, Springs 4, HTML5, CSS 3, WebLogic 12c, as well as the implementation of Jenkins for continuous integration, static code analysis, and rapid code deployment to development environments. * Successfully developed and executed migration plan for 9 Oracle databases from version 10g to version 11g RAC. * Successfully migrated application source code from Java version 3 to version 6, and from WebLogic version 8 to version 11g with minimal application issues. * Oversaw migration of application source code from WebDB/PLSQL to Java 7 with Microsoft SQL Server database with minimal application issues. * Reduced data footprint by as much as 70%, allowing our business partners to realize significant budgetary savings. * Served as the go-to resource for installing, configuring, upgrading, and patching Oracle WebLogic Server on developer workstations, as well as migrating WebLogic/Java applications to development, test, and production environments. * Configured and maintained Windows Server 2003/2008/2012 virtual servers, including Windows Services for Unix, CRON/scheduled jobs, Oracle Client, and SFTP for application interface automation. * Conducted code review sessions of Java, SQL, and PL/SQL to ensure all team members are using programming best practices, resulting in higher code quality, better application performance, and minimal impact on other applications in a shared hosting environment. * Configured and maintained WebLogic servers prior to migration to WebLogic 11g shared hosting environment, including maintaining uptime of servers, CRON, and shell scripting. * Architected and implemented application interfaces between State systems and third-party systems in support of Medicaid and grant-based authorizations, claims, and utilization review. Additional Contributions: * Participated as member of the Customer Service committee, with a commitment to constant improvement of relationships between the Office of Information Technology and Business partners; drafted Customer Service philosophy document that was ratified by the executive leadership. * Participated as member of the Education and Training committee, with a commitment to augmenting and enhancing workforce skills across the Office of Information Technology. * Participated as member of the Change Management committee, ensuring continuity of quality delivery of IT services while minimizing impact on other systems within the Office of Information Technology.
IT Project Manager
Abacus Computers/Harbor Digital Systems• August 2005 - January 2008
Summary of Engagement: Joined team as a technician to install, configure, and maintain PC and Macintosh workstations, Windows and Linux servers, and network equipment for small businesses and government entities throughout coastal Maine. Promoted to IT Project Manager, preparing sales proposals and engineering specifications for corporate and government projects. Accomplishments and Contributions: * Worked with local broadband provider and Yahoo! to engineer and implement networking and streaming solutions in support of local conferences, such as Pop!Tech and the Camden Conference. * Served as part of a technology team consulting with local government entities, such as the Town of Camden, City of Rockland, and Camden Public Safety. * Supervised team of repair and install technicians on daily tasks. * Installed and configured client computers, servers and networking equipment. * Repaired defective hardware and software.
Owner/Network Engineer
Maine Cable & Wireless• November 2003 - August 2005
Summary of Engagement: Started business to fill a need for business-to-business computer and networking support resource, as well as web application development for local small businesses. Accomplishments and Contributions: * Designed and installed wired and wireless networks. * Configured, installed and managed Windows and Linux servers. * Configured and managed Oracle, Microsoft SQL, and MySQL servers. * Designed and installed datacenter equipment, racks and cabinets, power switching, network switching, KVMs, and authentication equipment. * Supervised team of application developers.
Computer Analyst
Dead River Company• August 2002 - September 2003
Summary of Engagement: Joined team as a computer analyst, to support fuel oil company employees at more than 50 locations across four states throughout New England, as well as a commercial real estate division. Accomplishments and Contributions: * Assisted with conversion from DDS-2 to DSL circuits to support TCP/IP technology over Wide Area Network. * Developed EDI (electronic data interchange) using DCL, PHP, and Perl to aid in warehousing of data from a closed proprietary system to SQL data sources. * Worked with department manager to migrate over 5000 newly acquired customers into our closed system using automated interface scripting. * Coordinated technology decisions to allow the company to move from Windows 95/98 clients to Windows XP.
Co-founder/VP of Engineering and Applications Development
Sephone Internet Solutions• November 2001 - January 2003
Summary of Engagement: With two other partners, started Internet marketing and web development company, including full data center. Brokered contract from previous employer to acquire and support all web development customers. Accomplishments and Contributions: * Configured, installed, and managed Windows and Linux servers, as well as Oracle, Microsoft SQL, and MySQL servers. * Designed and installed datacenter equipment, racks and cabinets, power switching, network switching, KVMs, and authentication equipment. * Brokered contract to acquire and support web development customers, including the City of Bangor, St. Joseph's College, Maine Maritime Academy, Town of Bucksport, City of Belfast, and the Bangor International Airport. * Brokered contracts from other web development firms to assume hosting, development, and support of web sites for over 50 small businesses throughout New England. * Managed vendor contracts and relationships, including service level agreements.
Lead Applications/Web Developer & Database Architect
Acadia.NET / Prexar• May 2000 - November 2001
Summary of Engagement: Joined team as a web applications developer, to design, develop, and implement web-based solutions for small- and medium-sized businesses through New England. Accomplishments and Contributions: * Configured, installed and managed Windows and Linux servers for production and non-production applications development. * Configured and managed Oracle, Microsoft SQL, and MySQL servers for production and non-production applications development. * Architected all databases used with web-enabled applications and data-driven web sites, including Oracle, MySQL, Microsoft SQL, and Access databases. * Designed and coded web-based and desktop applications. * Oversaw migration and consolidation of applications source code into centrally located datacenters in Bangor, Maine and Portsmouth, New Hampshire for hundreds of customers that were acquired as part of the purchase of twelve smaller Internet service companies.
Enlisted Soldier
Maine Army National Guard• December 1988 - March 2000
Medical Section Training Noncommissioned Officer (Sergeant/E5) Detachment 1, HSC, 133rd Engineer Battalion (Combat) (Heavy), Gardiner, ME June, 1998 to March, 2000 Accomplishments and Contributions: * Coordinated training within the medical section to meet command directives. * Supervised medical details in support of battalion operations. * Assisted with mid- and high-level military training and supervision during real-world military operations. Personnel Sergeant / Flight Medic (Sergeant/E5) 112th Medical Company (Air Ambulance), Bangor, ME December, 1996 to June, 1998 Accomplishments and Contributions: * Performed duties as medical specialist/paramedic as part of a helicopter flight crew. * Conducted personnel tasks including records keeping, personnel reviews and benefits. * Assisted with mid- and high-level military training and supervision during real-world military operations. Training: * Basic Noncommissioned Officer Course (BNCOC) - Fort Indiantown Gap, PA Medical Specialist / Team Leader (Corporal/E4) 314th Medical Company (Ground Ambulance), Bangor, ME August, 1995 to December, 1996 Accomplishments and Contributions: * Performed duties as medical specialist/paramedic as part of a ground ambulance crew. * Assisted with mid-level military training and supervision during real-world military operations. Training: * Medical Specialist/Emergency Medical Technician - Bangor, ME Personnel Administration Specialist (Corporal/E4) Detachment 1, HHC, 3/172d Infantry Battalion (Mountain), Brewer, ME February, 1993 to August, 1995 Accomplishments and Contributions: * Conducted personnel tasks including records keeping, personnel reviews and benefits counseling. * Participated as part of a mountaineering infantry assault team. * Assisted with mid-level military training and supervision during real-world military operations. Training: * Primary Leadership Development Course (PLDC) - Fort Indiantown Gap, PA * Mountain Warfare School - Ethan Allen Firing Range, VT * Personnel Administration and Human Resources - Maine Military Academy, Camp Keyes, Augusta, ME Band Member/Brass Section (Private First Class/E3) 195th Army Band, Bangor, ME December, 1988 to February, 1993 Accomplishments and Contributions: * Participated as a member of a military band, to include parades, concerts and ceremonies throughout the United States. * Conducted mid-level military training to other unit members. Training: * Recruit Training - Maine Military Academy, Camp Keyes, Augusta, ME * Basic Combat Training - Fort Dix, NJ * Advanced On-the-Job Training (AIT/AOJT) - 19th Army Band, Fort Dix, NJ
Education
Thomas College Maine
Computer Science, BS/MS Hybrid• January 2018 - Present
Kennebec Valley Community College
Industrial Electrical & Electronics Technology, AAS• September 2004 - May 2011
Southern Maine Community College
Culinary Arts, AAS• September 2008 - May 2011
Vincennes University
Information Technology/Computer Programming, AS• September 1995 - May 1997