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Certifications
paulo_9b has not earned any certificates yet.
Work Experience
IT Consultant
GrowIN• August 2023 - Present
I'm working at Sonae Bit as an external IT consultant and I'm part of the Digital specialized support. I work mostly with MSSQL and C#.
IT Consultant
Syone• August 2021 - August 2023
Proficient in UIpath RPA development and maintenance. Experienced in C#, Node.js, Python, and SQL Server databases. Collaborate with cross-functional teams to understand business requirements. Develop and maintain applications for efficient business processes. Utilize Jira for task management and timely deliverables. Strong problem-solving skills and adherence to coding standards. Currently expanding skills in Java.
IS Engineer
Dorel Juvenile• May 2020 - August 2021
Warehouse software support SharePoint administration Process monitoring SQL C# Proficient in Agile methodologies Experienced in Git version control
Servicedesk
Dorel Juvenile• February 2019 - May 2020
User assistance and support Assets inventory management Printer configuration and troubleshooting Administration of ticketing systems Active Directory (AD) management SharePoint administration Proficient in ServiceDesk tools
Developer Trainee
Reditus B.S.• January 2018 - July 2018
Development with .NET 4.5 Proficient in working with SQL databases Familiarity with Agile methodologies Knowledge of Git version control
ServiceDesk
Reditus B.S.• September 2014 - December 2015
User assistance and support Assets inventory management Printer configuration and troubleshooting Administration of ticketing systems Active Directory (AD) management SharePoint administration Proficient in ServiceDesk tools
IT Support - Call Center Representative
first solutions• January 2013 - September 2014
Provided exceptional customer support through phone and email channels. Assisted customers with troubleshooting technical issues and resolving inquiries. Demonstrated strong communication skills to effectively address customer concerns. Utilized problem-solving skills to diagnose and resolve customer issues promptly. Maintained a high level of professionalism and customer satisfaction in a fast-paced environment.
Education
IPMaia
Computer Information Systems, B.Tech• August 2016 - July 2018
Level 5 EQF on Computer Programming
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Skills
paulo_9b has not updated skills details yet.