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pissay_pramod has not earned any certificates yet.
Work Experience
Product Compliance Sr Associate
Amazon• July 2020 - Present
As a Product Compliance Associate, by job involves the following: • Scrub the Amazon website for products that are illegal or restricted from being sold due to the product being non-compliant according to the local government rules and/or Amazon policies. • Work on escalations from Program team for potential non-compliance of products or a high level escalation from government authorities about non-compliant products being found on the website. • Extract data to recognize pattern of restrictions in large datasets and perform root cause analysis as per request from Program team. • Help improve machine learning model accuracy by manual evaluation based on domain knowledge. • Develop proof of concept of new ideas and process improving ideas using VBA Macros
Team Lead
Tagfact Services Pvt Ltd• October 2018 - July 2020
As a Team Lead, my role, responsibilities and accomplishments were: Handling quantitative and qualitative data and providing team the same for further contextual analysis. Track performance of individual member in terms of productivity and quality, prepare reports and help them achieve the same according to client requirement and company standards. Process optimisation by identifying key areas of improvement for better utilisation of resources. Settled quality of 4 critical projects just after taking over an existing team– ensured to bring the quality standards to client’s requirement within two batches processed. Automated labour intensive Excel work by writing VBA Macros, saving 75% resource time. Working on improving process efficiency by centralising data and easy to generate reports for senior management.
Senior Analyst
Tagfact Services Pvt Ltd• April 2018 - September 2018
As a Senior Analyst my role and responsibilities were: Responsible for analysis of existing client’s brands as well as analysis and quality check of the larger team working for a new client. Trained and managed freelancers, quality check of vendors to ensure they meet client standards.
Media Analyst
Tagfact Services Pvt Ltd• May 2017 - March 2018
As a Media Analyst, my responsibilities and accomplishments were: Summarizing news articles, tagging topics and sentimental analysis for brands based on key metrics provided by the client. Part of a 3 member team that settled the critical quality issues in analysing news of an airline brand within 4 batches processed. Appreciated by client for maintaining ‘data-run ready’ quality
Tr Customer Service Officer
Mphasis• August 2016 - May 2017
As a CSO, my role and responsibilities were: Responsible for assisting customers of a Canadian based multinational bank with their financial transactions like payment of bills and explain the charges imposed by the bank, if any. Responsible for assisting customers of a Canadian based multinational bank with their financial transactions like payment of bills and explain the charges imposed by the bank, if any.
Education
Great Lakes Institute of Management
PGP-Business Analytics and Business Intelligence, PG Program• January 2019 - December 2019
Vemana Institute of Techonology
Mechanical Engineering, BE• June 2011 - June 2015
Vijaya College, Jayanagar
PCMCs, PUC• June 2009 - March 2011