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Technical Solution Representative
Cognizant Technology Solutions•  July 2021 - December 2022
1. As a Technical Solutions Representative at Cognizant, provided expert technical support for customers using Google Cloud Platform (GCP) products. 2. Troubleshot and resolved complex technical issues, provided guidance. Assisted customers with system design, implementation, and integration. 3.Maintained a deep understanding of GCP products and services, documented customer interactions, and collaborated with cross-functional teams to improve processes and drive customer success.
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