Badges
Certifications
Work Experience
IO Engg Consultant
Optum• May 2018 - Present
Confidential info can't be shared.
Specialist, System Development
Verizon• April 2012 - May 2018
Billing Online Analytical Tool (BOAT): [Team Size: 5] [Awards Received: 4 Times] [@Verizon] • This is a tool developed for billing operations team to help them analyzing bills. • Python and Unix Shell scripting are used as data processing and parsing tools. • Complex models used to process and load the data. • Data Analysis made easy with these tools developed and that helped to identify large billing issues upfront bills reaching customers which helped to gain customer satisfaction. • Agility model followed to do and deployments. Single click deployments implemented with the help of Jenkins. • DevOps tools used to maintain code repository, scrum methodology, single click build and deployments with Jenkins. • Tool moved onto AWS for better performance, high availability and to be cost effective. • Designed Single page dashboard template for front end developers, as I am the only person having more business and functional knowledge in the team. Intelligent Formatting Engine: [Team Size: 11] [Awards Received: 1 Time] [@Verizon] • Fully Operations Project. Though, I am a developer for couple of projects, was able to handle this project operations. • With development ideas, have helped this team to develop more automations and I did several automations that helped team to reduce their work. • Basically, this project is a rule based Engine with runs on bulk batch files, which are called billing cycles. • As part of this, we ensure that cycles run flawless. That is regular task. Apart from that, I developed tools to analyze those bills before going to customers to see any unwanted words, and if there are monthly release related changes etc. • Also, Integrated several automation into Jenkins to make life easy. Vision CURE: [Team Size: 4] [Awards Received: 5 Times] [@Verizon] • Key player & key project. • Tech Refresh: As part of this tech refresh, I have migrated the Solaris server to Linux servers. As the compatibility is different for both, I have faced lot of issue while doing this task. I have done lot of R&D and migrated the whole application into the new servers which are running on Linux. • AWS Migration: I have started migrating our application from on-premises Linux servers to AWS Linux servers and AWS Windows servers. With this migration, I have saved around $2,400 for every month. • AWS Migration Automation: Verizon governance team releases new AMIs for every 3 months with new patches to the AMIs. If we migrate our application manually, it will take at least 2 months. To solve this problem, I have come up with automation. • AWS Migration automation with encrypted AMIs: The process involves the creation of application specific roles, policies and keys and doing encryption as part of instances creation. All this done through the automation. Some of the key points: • Received 2 promotions, 10 Awards so far, which tells my caliber. • Received appreciation from Manager, DH, SDH, Director 2 times for being a extended performer in the portfolio. • First one completed AWS-SAA in our portfolio and became part of Cloud team, Cloud Excellence Team to help others to gain knowledge and move their applications into AWS. • ITIL Process followed through the portfolio. • Some key services used in AWS are: EC2, S3, Lambda, Cloud Watch, Cloud Trail, SNS and Cloud Formation etc. • While migrating apps into AWS, followed the Infrastructure Lifecycle Management process, Infrastructure Certification Process. • On day-to-day, I use python, Unix Shell Scripting, AWS and DevOps tools. • Leveraging my skills to get into Data Analytics, AI, ML platform.
Associate, Prog/Analysis
Convergys• January 2011 - April 2012
• Complete Operations project. • Supported on IRB product, which is related to Rating & Billing. • Unix Shell Scripting, PL/SQL, SQL are used as part of support. • Have supported clients more than 80. • Replicating issues, 24/7 support, fixing issues, reaching tier 1 support for unknown issues are some of key roles here.
Education
P.B.Siddhartha College of Arts & Science, Vijayawada
Master of Computer Applications, MCA• June 2007 - August 2010
P.B.Siddhartha College of Arts & Science, Vijayawada