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Work Experience
Software Engineer
Intel Corporation•  September 2021 - Present
Network Engineer
Tata Consultancy Services•  January 2019 - May 2020
1.5 years of experience in Network Operations and Technical Support on IT Infrastructure both LAN & WAN. Responsibility undertaken: • Operation and Maintenance Support for Clients Network. • Co-ordinate with different ISP for WAN link problems. • Monitoring link status like Input errors, Reliability, Load etc. • Troubleshooting with ISP on Link failure issue, Configuration mismatch, Latency and Packet drops. • Handling & Troubleshooting DMVPN tunnel connectivity issue. • Worked on Monitoring tool Net-flow to check Link Utilization. • Worked on Monitoring tool Path-view for checking Voice & Video traffic flow. • Configuring & Maintenance of Black box and Open gear modem for client sites. • Remote Login and Administration through Telnet and SSH. • Hands on experience in Cisco Routers & Switches. • Hands on experience in wireless issue on Aruba controllers and Access points. • Provided SLO level support on 24/7 and work on shifts. • Providing support and coordinating with vendors on TAC/RMA cases.
Education
ramanathan21_v has not updated education details yet.