Badges
Certifications
Work Experience
Graduate Teaching Assitant
Northeastern University•  January 2020 - Present
• Held weekly office hours to provide tutoring and resolving queries for a class of 130 students • Created learning modules to guide students with Python and machine learning in Jupyter notebooks
Business Analyst
Blue Cross Blue Shield Of Rhode Island•  August 2019 - December 2019
• Worked with top management on productizing predictive analytics solutions focused on helping customers get easy access to insurance and plan details • Built Flask application to analyze 1000+ claims data that identified 80K of wasteful healthcare dollars • Enhanced 10+ master pages in SharePoint by collaborating with the analytics team for knowledge management • Built proof-of-concept to forecast customer’s ER visits with Logistic Regression and Random Forest in Python
Product Manager
Gito.me•  June 2017 - July 2018
Gito.me is an e-commerce startup providing smart integrated artificial intelligence enabled, omni-channel platform that hosts aggregated business models. • Mentored team of 4 to create a customer-focused approach in prioritizing product goals and communicating clearly defined features in JIRA, resulting in 60% increase in task completion rate • Ideated and launched Bulk Inventory module that empowered clients resulting in 45% quarterly adoption rate • Created and managed product roadmap with an agile cross-functional team of 10 in all parts of product lifecycle
Business Analyst
Gito.me•  August 2015 - June 2017
• Developed an account management model using Zapier facilitating successful onboarding of 20 B2B/B2C clients • Initiated a data driven approach to analyze customer activity by creating a dashboard in Gito.me to conduct post-launch analysis of KPIs; increasing client satisfaction by 65% • Conducted 20+ interviews to identify client requirements and pain points, analyzed key metrics, developed go-to market strategies, wrote spec docs and PRDs, created 30+ wireframe/mockup and executed UAT tests
Education
Northeastern University, Boston
Information Technology, MS•  August 2018 - Present
BMSCE, Bangalore (BMS College of Engineering)
Computer Science, BE•  September 2011 - June 2015