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Work Experience
DevOps Engineer
Asignet• August 2019 - Present
- Apply cloud computing skills to deploy upgrades and fixes. - Design, develop, and implement software integrations based on user feedback. - Implement automation tools and frameworks (CI/CD pipelines). - Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects. - Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security. - Develop and maintain design and troubleshooting documentation.
IT Coordinator
BackOffice• May 2018 - July 2019
IT Customer Support & IT Infrastructure teams Coordination. - Planning and supervision of IT projects, together with Management. - Organization of daily work with the IT Support team, and ticket tracking (Jira/Freshdesk). - Monitoring of external projects and supervision of contracts with suppliers. - Contracts & Vendors Management: Manage external services, technology acquisition, vendors negotiations, services contracts and suppliers relation management. - Ensure timely & accurate customer support to the country users with managing of local and regional resources available in the IT Shared services. - Manage the ordering, acquisition, inventorying, and disposition of hardware and software - Support and work together with the Infrastructure area for immediate attention to user problems. - Assure permanent availability of IT services, operating of technical Infrastructure installed, ensuring continuous functioning of mission critical operations - Small Datacenter with 24/7 operation needed. - Maintain adequate hardware, Software capability and efficiency in place. - Manage new infrastructure projects to support the IT innovation. - Assure and monitor the use of legal software, virus protection.
IT Ops Engineer
Digital House• March 2015 - May 2018
- Citrix Xenserver Administration, HyperV, WinServer and Linux, AD, LDAP, Nagios, etc. - Cisco switch and Unifi network administration (DPI, NetFlow, etc), MikroTik - Support to users with administration of reported incidents of 1st, 2nd and 3rd level; Analysis and management of incidents reported; - Installation, configuration, support and administration of +450 Windows/Linux based notebooks and desktops, and over 50 Mac notebooks; - Vendor management in Compliance with the SLA established and SOP. - Infrastructure and IT Support Coordinator - Construction, configuration and maintenance of a small in-house datacenter in three different locations (2 in Buenos Aires, the bigger one at Sao Paulo site).
Lead Consultant Engineer
Verizon Communications• February 2013 - November 2015
Project Leader / Consultant - CCTV and access control system administration (more than 250 IP cameras, NVRs and access controls); - Team Leader of Physical Security and Monitoring Team (20 members in Argentina, and 10 others in different locations over Latin America); - Analysis, design and implementation of new technologies related to Security Systems; - Interdisciplinary work with different areas of the company, in different locations, for process improvement and achievement of objectives set. - Supervision of Client-Oriented Data Center and Data Warehouse in different countries (Buenos Aires, Bogota, Lima, Mexico City, Sao Paulo, Santiago de Chile and small coordination with headquarters., reporting all operations to the Central Headquarters in the US); - Infrastucture support of minor incidents regarding comms (cabling, switch config) cooling systems and powers supply systems. - Supervision of contracts with suppliers and Compliance standards; according to company's policies and compliance with the SLA established for each case. Achievements: - Response time of the monitoring staff was reduced by 50% against security incidents. - We've changed equipment suppliers, improving the ability to visualize and motion control staff on site (San Pablo, Bogota, Lima, Santiago de Chile, Mexico), both office personnel and Datacenter security issues. - Security policies were modified adapting them according to the actual situation in each region. - New working groups were created to strengthen the relationship with internal customers, and support the sales team with new tools. - Modification and adaptation of the company's Offices and Datacenters in Buenos Aires, Sao Paulo, Bogota and Lima. This involved several company's teams, Security, Facilities, Networking (both Switching and Routing teams), performing some tasks regarding cabling, configuration, and maintenance.
Software Engineer
Turner International• October 2010 - January 2013
- End User support with administration of the incidents reported with BMC Remedy IT Service Management Suite. (1st, 2nd and 3rd level); - Incidents analysis and DB analysis within Oracle WebForms environment; - Knowledge of TV Programming grids, commercial breaks spots placement, Ad Sales agreements and Rights contracts. - Conducted trainings and preparation of documentation for end users. - Creation of CMDB and implementation of an SLA with different teams and users.
Education
Universidad Tecnológica Nacional
Computer Science & Engineering, BE• February 2007 - December 2009
Dropped
Universidad de Buenos Aires
Economics, BD• February 1996 - December 1998
Dropped