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Developer
Ericsson• September 2020 - April 2022
AUTOMATION SCRIPTING DEVELOPER CO-OP & CLOUD RAN DEVELOPER CO-OP September 2020 – August 2021 • Investigated Customer Service Requests using Machine Learning and Natural Language Processing to predict their severity • Developed Script to parse continuous node information to track the elevated temperatures of User Equipment • Developed modules in Node Visualizer Tool using REACT framework with JavaScript at the front-end and Python at the backend • Collaborated & participated in daily Scrum/Agile meetings, code reviews, sprint planning to safeguard timely delivery of tickets • Applied version control systems like Git and JIRA to track, test and update pre-existing source code and tickets • Provided advanced machine learning knowledge sharing to leadership forums in Customer Engagement and Support • Delivered Knowledge Sharing Session to multiple forums in Ericsson’s North America Forum on Data Analysis Tools
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