Badges
Certifications
Work Experience
IT Intern - Executive Briefing Center
SAP•  August 2018 - July 2019
Provided hardware and software support for multiple executive members and over 200 users on site. Supported a diverse selection of hardware and software including MacBooks, ThinkPad laptops, Windows Laptop, and RSA Remote Access Tokens. Led the NYC IT Support team in server equipment replacement and upgrades including UPS and switches. Coordinated with third-party vendors to schedule repair and maintenance. Compiled a large database of all Americas team members training data consisting over 200 employees in Excel using pivot tables and Visual Basics Excel.
Education
City University of New York, John Jay College of Criminal Justice
Computer Science and Information Security, BS•  August 2016 - December 2019