Badges
Certifications
Work Experience
IT System Expert Graduate
Ericsson•  November 2021 - November 2022
· Manage end-to-end deployment and delivery of integration activities for a customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking · Validate and approve integration test results for a new service, terminal and equipment type or vendor · Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units · Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions · Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance · Participate on various change management boards, and forums as needed and coordinate customer participation as necessary · Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary · Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations · Continuously drive for efficiency, improvements and excellence in service delivery
Education
University of KwaZulu-Natal
Computer Information Systems, BS•  January 2017 - December 2020