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Work Experience
CRM Salesforce Developer Assistant (Student Worker)
Arizona State University• August 2023 - Present
• Implemented academic applications leveraging Sales Cloud and Experience Cloud, boosting connectivity for over 68000 Sundevil community members within the Arizona State University. • Pioneered the design of a cutting-edge portal using LWC, Apex, Lightning Flows, and Experience Cloud, optimizing the application processes for over 46000 undergraduate and graduate aspirants annually at the University. • Architected over 4 integration strategies for seamless monthly data transfer throughout the university departments. • Collaborated with a team of nine skilled developers, maintaining top-tier quality standards with 95% project success rate.
Salesforce Tech Architecture Specialist
accenture• September 2021 - July 2023
• Directed a high-performing team of five developers, delivering over 14 projects using agile methodologies, tailored specifically for clients in Life Sciences Devices, Hygiene, and Pharmaceutical Retail sectors. • Formulated and influenced estimates for over 20 major projects, addressed technical challenges, led quarterly strategic discussions with 10+ business owners on product roadmaps, and relayed progress updates to 30+ key stakeholders. • Played a central technical role in conducting 150+ code reviews, designed 6+ unique data architectures, advised on UX styles for over 15+ Web Components, strengthened 3+ security models, enhanced 40+ processes. • Championed 2 major innovation initiatives: led the creation of an SFDC Classic to Lightning File-Notes Migration package and pioneering the design of a Salesforce-to-RazorPay Payment Gateway integration pattern. • Beyond routine tasks, mentored over 15+ graduate newcomers in Salesforce over a year and played a decisive role in interview assessments for 30+ prospective hires.
Sr. Salesforce Developer
Cognizant• November 2015 - September 2021
• Re-designed a legacy process by automating a eight-year-old system in Microsoft.NET Technology Stack, leading to a 60% reduction in manual work for a premium insurance client worth $82.17B+. • After undergoing specialized training in Salesforce development, secured opportunities to spearhead development projects for leading clients in the Retail, CommsMedia, and Life Sciences sectors, increasing project revenue by 30%. • Orchestrated end-to-end business logic design in Apex using enterprise patterns, crafted intuitive UX Designs with Aura and LWC components, streamlined process automation using Lightning Flows for 45+ agile user stories. • Specialized in crafting customized solutions, resulting in a 95% client satisfaction rate across 7+ project implementations. • Facilitated 30+ end-user training sessions, educating 100+ non-native and native English-speaking users across 15+ countries in US/EMEA/APAC regions, ensuring smooth transitions during multi-country application launches.
Education
Arizona State University, Tempe
Computer Science, MS• August 2023 - Present
West Bengal University of Technology, Kolkata
Information Technology, B.Tech• August 2011 - May 2015