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Work Experience
Team Lead/Resolution Specialist
Amazon• September 2016 - June 2020
• Managed a team of 10+ associates; Responsible for ensuring smooth flow of payment process in North America, the UK and Canada market places. • Lead 3 pilot batches towards successful hand-off of processes from Seattle to Hyderabad division • Awarded the ‘Best Trainee Award’ during Training Module
Territory Sales Manager
Practo• June 2015 - February 2016
• Responsible for fresh lead creation, conversion of incoming cases and expansion of customer base • Generated highest revenue during Q3 by closing 12 deals with major clients • First associate pan India to bring complete chain of hospitals on board for the organization
Education
K.J Somaiya Institute of Management Studies and Research, Mumbai
Data Science and Analytics, MBA• July 2021 - Present
Currently pursuing MBA in the field of Data Science and Analytics from KJ Somaiya Institute of Management, Mumbai.
VIT, Vellore (Vellore Institute of Technology)
Electronics and Instrumentation, B.Tech• July 2011 - May 2015
Completed my graduation in the field of Electronics and Instrumentation from VIT University, Vellore.