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Technology Analyst
Infosys Ltd• January 2012 - Present
Develop code and document artifacts including unit test plans and ensure that the output is as per the given specifications and SLAs. Perform testing activities (Functional, Integration, System, User experience) based on the plans and in line with defined processes with guidance from supervisor. Work on `Go Live` activities as per the Implementation Plan to enable productionization of application without any issues. Respond to production issues as per SLA. Respond to the issues assigned, conduct analysis, suggest / implement workarounds, communicate to all the stakeholders and close issues as per the agreed timelines IN ORDER TO ensure support availability as per agreed SLAs. Document and share own learnings from own module, seek information and leverage knowledge from this modules IN ORDER TO drive high efficiency and effectiveness. Interface with internal team, including offshore, IN ORDER TO undertake onsite-specific activities of the project. Understand the requirements (both functional and non-functional) by going through the specifications and inputs from Business Analysts. Understand application architecture document and seek inputs from the architecture / design team to understand the overall architecture IN ORDER TO provide deliverables that are in line with architectural requirements. Participate in and prepare content for KT sessions, document the understanding, take on Shadow Support.
Project Engineer
Wipro• December 2009 - January 2012
Education
JNTU, Hyderabad (Jawaharlal Nehru Technological University)
Computer Science, B.Tech• September 2004 - April 2008