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Work Experience
Quality Consultant
ITC Infotech• April 2023 - November 2023
Responsible for the execution of defined processes and planned activities through active involvement in readiness checks and reviews and report and escalate non-compliances to the process. • Responsible to managing the planning and implementation to address risks and opportunities for the assigned projects • Responsible metrics collection & analysis • Responsible for conducting end to end project management reviews • Responsible to metrics collection, review & analysis • Responsible to review risks in the projects & ensuring that project team identifying & managing risks regularly.
Quality Specialist
Amazon• December 2017 - April 2023
Having 2 years of experience working with visualization tool Power BI, DAX. • Experience gathering and translating end user requirements into effective & efficient Reports and Dashboards. • Experience including analysis, design, development of reports and dashboards for analytics. • Develop Power BI reports, Custom Visuals, Groups Creation and effective dashboards after gathering and translating end user requirements. • Imported data from multiple data sources into BI Tools, created relationships between data, created calculated columns and measures using DAX. • Experience in creating different visualizations like Line, Bar, Histograms, Scatter Plot, Waterfall Chart, Bullet Graph, Heat maps, tree maps etc. • Experience in publishing reports to Power BI services and setting up the necessary connection details and scheduling. • Imported data from multiple data sources into Power BI from various data bases like SQL Server, Excel, Redshift DB etc. • Worked on On-Premises Gateway to refresh the data sources. • Knowledge on Role Based Security as part of security in Power Bi. • Involved in power query editor to validate, extract, transform and load data to data warehouse and creating relationships using star schema and snow flake schema. • Developed various operational Drill-through and Drill-down reports using BI. • Preparing performance metrics and daily/weekly reports using Excel & Power BI. • Perform QC on audits done by team and send error reports on daily basis. • Train and update auditors over process changes or SOP updates. • Ticket management (Meet SLAs and respond/resolve tickets) • Provide timely response to stakeholders on related tasks as per SOP and SLA • Develop and understand performance metrics to assist with driving business results. • Track trends in network exceptions and automate processes or propose process changes to streamline business operations.
Education
JNTU, Hyderabad (Jawaharlal Nehru Technological University)
Mechanical Engineering, B.Tech• August 2012 - June 2016