Badges
Certifications
Work Experience
CUSTOMER EXECUTIVE
KARVY TECHNOLOGIES• December 2019 - September 2021
Responded to customer inquiries and complaints in a timely and professional manner. Maintained a high level of customer satisfaction by providing exceptional service. Developed and maintained relationships with customers to ensure repeat business. Identied and resolved customer issues, escalating to management when necessary. Maintained accurate records of customer interactions and transactions. Worked collaboratively with other departments to ensure customer needs were met. Contributed to the development of customer service policies and procedures
COMPUTER ASSISTANT
TRINITY COLLEGE• March 2017 - November 2019
Responded to technical inquiries and resolved issues related to computer hardware, software, and applications. Installed and congured computer systems and peripherals. Assisted in the development and implementation of IT policies and procedures. Maintained accurate records of computer hardware and software inventory. Provided training and support to faculty and sta on the use of computer hardware, software, and applications. Collaborated with other IT sta to ensure the successful deployment of hardware and software.
Education
SRM University, Chennai (SRM Institute Of Science & Technology)
COMPUTER APPLICATION, MCA• August 2014 - September 2016
MCA stands for Master of Computer Application in which i learned computer programming language such as Php, Python.
Chaudhary Charan Singh University
CCOMPUTER APPLICATION, BCA• August 2011 - September 2014
BCA stand for Bachelor of Computer Application in which i learned Java programming language and doing various extra cirricular activities.