Badges
Certifications
weiner_rachel has not earned any certificates yet.
Work Experience
IT Help Desk
northern kentucky university• December 2019 - Present
· Monitors School network for down active monitors. · Provides technical support for faculty and staff and students. Including but not limited to Wan and LAN/Microsoft office/Windows/Mac OS issues. · Able to convey technical operations simply over the phone/chat/email to best assist multiple users. · Ability to multitask/ Identify problems by severity and implement solutions at a rapid pace both with and without supervisor involvement.
eCommerce Clerk
kroger co• July 2018 - December 2019
· Located, packed, and transported groceries for Pickup customers. · Helped customers with questions. · Stocked merchandise to exact specifications.
package handler
FedEx Ground• July 2018 - December 2019
· Transported packages onto conveyor for delivery, loaded packages onto truck for delivery, unloaded and sorted incoming packages · Maintained a clean and safe work environment
bookseller
Barnes & Noble• April 2017 - August 2017
· Sold, stocked, and bundled books and merchandise.
Petty Officer
US Navy• February 2011 - December 2014
· Maintained, troubleshot, and operated multi-million-dollar systems through Red Hat Linux terminal. · Paired missiles to their flight paths in training launch system. · Effective team communication skills
Education
Northern Kentucky University
Information Technology, BS• January 2016 - Present
Web Dev and Databasing track