Badges
Certifications
Work Experience
Application Engineer
Mathworks• November 2021 - Present
- Designed and guided evaluations and demonstrator projects to facilitate the adoption of the deployment options offered by MathWorks, creating long-term relationships with finance customers. - Solved demanding technical problems about MATLAB deployment options letting customers access MATLAB assets on their cloud enterprise systems. Demonstrated excellent capacity to use a large stack of technologies such as Micro-services, cross-programming language integration, cloud deployment, containerization, and C/C++ production code generation. - Participated in marketing activities by delivering interactive front-end web applications interacting with MathWorks tools. Those web applications showcased the end-to-end workflow, helping customers build a long-term vision about their project and helping MathWorks get more visibility across different audiences. - Worked with the Consulting Team to deliver a React front-end web application. This application allows users to access a versioning framework handling MATLAB Toolboxes and application dependencies online. Excelled using a REST API to simplify the complex logic that versioning frameworks can bring. - Presented multiple Webinars to deliver different product introductions in front of large groups of customers. Adapted the content to the level of the audience without losing the interactivity. Those webinars created new technical engagement to fit customers' requirements and new product adoption increasing the usage of MathWorks tools and the company revenue.
Application Support Engineer
Mathworks• September 2019 - November 2021
Delivered high-quality technical support to MathWorks customers in English, French, and Spanish on the complete product line. Became the Technical Support Engineer expert in MATLAB application deployment and cloud computing after resolving multiple businesses critical technical cases. Identified and led multiple process improvement initiatives to improve the efficiency of the team. For example, I created a web application that refers to the skills of all the Technical Support engineers of MathWorks across the globe. This project boosted the team cooperation between the different regions and globalized the technical knowledge within MathWorks. Mentored and coached new technical support team members to transfer the knowledge obtained across the years. Fulfilled the role of mentor to guide new hires and the role of "Group Leader" to define weekly strategies guaranteeing a high technical support customer experience. Worked closely with different customer-facing teams demonstrating my technical skills in delivering impactful projects in Cloud deployment, Data Science, Application development, Web development, and Continuous Integration. Those projects provided a better customer experience starting from a simple technical question to a customer-facing technical engagement assuring the success of MathWorks customers. Delivered interviews that aimed to assess the technical skills of future members of the technical support team.
AI Tech Intern
Mathworks• February 2019 - August 2019
Showcased the AI MathWorks vision by performing a large panel of data science duties using MathWorks tools in different Australian business fields such as finance and mining. Worked with the Application Engineer and Consulting teams to deliver and present end-to-end AI-based applications. Created a Reinforcement learning agent capable of trading three different stocks. Return an average of 150%+ profits over three years of trading. Developed and presented how to create a digital twin using Machine Learning to predict the outcome of a froth flotation mining plant. Applied the digital twin inside a cloud-based data streaming application demonstrating the benefit of having a digital twin to predict future outcomes based on the current state of a plant or to generate accurate data when sensors are failing. Designed an Image Recognition algorithm using deep learning and image processing to automate some mining measurement registration processes. This approach convinced mining companies to use MathWorks tools to simplify their workflow.
Full Stack Web Developer Intern
Quantis• September 2017 - February 2018
Increased the company productivity by delivering a modern full-stack web application handling the company accounting. Used Angular (Js) to develop the front-end using Angular dart, Spring boot (Java) for the back-end, and MongoDB as the underlying database. Demonstrated clean coding skills and the ability to work in an agile environment. Worked in multiple cross-functional development teams of four Web Developers enabling efficient teamwork and cooperation.
Education
Université de Technologie de Compiègne
Computer Science, MS• September 2016 - June 2019
Excelled in machine learning, statistics coursework, database programming, software, and web development. Experienced in linear and nonlinear optimization.
Université de Technologie de Compiègne
Science, BS• September 2013 - June 2016