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Work Experience
Senior Software Engineer
Afiniti• June 2014 - Present
•Design and development of integrations with Contact Center Platforms Avaya (Elite, AACC, CIE), Voxtron, Asterisk • Design and development of network communication protocols • Work in production with clients • Design and development of Afiniti integrations with Contact Center Platforms i.e. ININ and Avaya • Train new resources on telephony, network switches and Afiniti setup. • Develop Proxies and Web Services for network switches • Create real-time, multi-threaded and distributed applications • Override the behavior of network switches and, monitor call and agent events from switch. • Network Programming • TCP/IP Socket Programming • Desktop and windows services application development
Education
FAST - National University of Computer and Emerging Sciences (NUCES)
Computer Science, BS• August 2010 - August 2014
Artificial Intelligence Course numberCS401 Computer Programming Course numberCS103 Data Structures Course numberCS201 Database Systems Course numberCS203 Design & Analysis of Algorithms Course numberCS302