Shubham Kulal

Co-Founder

The Efe Store•  March 2020 - August 2022

Created a positive work culture that fostered creativity, innovation, and collaboration, resulting in a 20% reduction in turnover rate and increased employee engagement. Established a customer-centric approach, providing exceptional service through various channels, including live chat, email, and social media, resulting in a 20% increase in customer retention and positive customer feedback. Conducted market research to identify consumer preferences and trends, resulting in the introduction of new product categories that increased sales by 40%. Managed the e-commerce platform, including website design, navigation, and checkout process.