Badges
Certifications
Work Experience
Transaction Monitoring Analyst
Flutterwave Technology Solutions•  September 2021 - Present
Perform risk-based analysis on transaction patterns to promptly detect suspicious activities or transactions • Reporting and filing of SARs with the FIU • Preparation of MIS and regulatory reports • Ensure all transaction monitoring processes and procedures follow regulatory guidelines and Flutterwave’s AML policy • Perform gap analysis to promptly detect AML/CFT risks and recommend corresponding mitigants • Assist with other duties as assigned by the Transaction Monitoring lead/Fraud Risk Lead/Chief Compliance Officer • Develop dashboards using PowerBI to monitor new onboarded merchants and review them to curb future fraudulent/suspicious activity. • Write SQL queries to spool necessary data from database needed to improve processes.
Relationship Manager
First Bank Nigeria•  November 2019 - August 2021
Handles client engagement services, with a focus on increasing wallet share of affluent customers, assets growth, liabilities and fee income in the targeted customer segment. • Develops sales qualified leads and cross-sell the bank’s products and services for effective yield. • Manages relationship with lower affluent customers, match customers’ financial needs and expectations to the appropriate product offerings: provide personal banking services to assigned customers. • Ensures timely preparation and rendition of reports to internal and external parties as required from time to time. • Demonstrates genuine client-centric service culture that ensures customer satisfaction levels are elevated and maintained. • Conducts environmental scan to identify emerging business opportunities, trends and threats
Enterprise Data Management andTransformational Analytics Trainee
First Bank Nigeria•  December 2020 - March 2021
Participate in the data management department’s weekly meeting as required. • Perform research and analysis in support of data management initiatives. • Making recommendations to improve effectiveness and efficiency. • Participate in other Data Management engagements as required.
KPMG Data Analytics Consulting Virtual Internship
Forage•  January 2020 - February 2020
Expertly carried out data quality assessment, data insights and presentation. • Organized, extrapolated, and disseminated data across departments to be used for concluding the success of current methods. • Presented detailed reports about the meaning of gathered data to members of management and help them identify scenarios utilizing modifications in the data.
Head, Customer Service
First Bank Nigeria•  September 2018 - November 2019
Ensured the swift resolution of customer issues to preserve customer loyalty while complying with companypolicies. • Handled the preparation and submission of accounts proof to the Cluster Control Units for audits purposes on a monthly basis. • Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services. • Developed and maintained business relationships with clients in order to ensure customer satisfaction
Graduate Trainee
First Bank Nigeria•  May 2018 - August 2018
Maintained professional relationship and effectively communicated with colleagues and the management. • Received training in functions and operations related departments to facilitate subsequent transferability between departments. • Developed significant understanding of various financial products in the banking industry
Product Implementatuon and Support Officer
Precise Financial Systems•  February 2018 - May 2018
Implemented, installed, and configured company’s product/software (CLIREC) at various client’s location. • Collaborated on a project with AXA Mansard insurance and Ensure insurance on accounts reconciliation. • Provided support and maintenance of software (CLIREC) at client’s location whenever it is needed. • Performed administration and management of RDBMS environments with excellent customer service. • Facilitated the training for both users and technical team on usage of these products and software
Microsoft Intern
Precise Financial Systems•  August 2017 - February 2018
Managed computer software; installation, configuration, troubleshooting the right issues. • Accessed software updates, drivers, knowledge bases, and frequently research resources on the Internet to aid in problem resolution. • Identified, addressed, and resolved all technical issues without compromising safety or productivity.
Education
University of Lagos
Information Technology, MS•  December 2020 - Present
Explore Data Science Academy
Data Science, Data Science Accelerator•  August 2021 - August 2022
Data Science Fundamentals (SQL, PowerBI, and Python) • Machine Learning (Regression, Classification, and Unsupervised Learning) • 6 months Project-Based Learning Skills gained: Gathering and Managing Data Analytical Programming Data Visualisation Machine Learning Model Deployment THRIVE (Soft Skills)
Lagos State University
Computer Science, BS•  October 2010 - January 2015
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Skills
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